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Cartridge Care

Our Liquid Diamond cartridges are made from our full spectrum BHO diamonds and terpene sauce and do NOT contain any additives or distillate. Because of this, the oil is thick and may clog sometimes in your disposable. 

Here are some tips to troubleshoot if that happens along with some cartridge care tips so you can get the best out of your purchase. 

Troubleshooting

  • If your cartridge is not working there is most likely a clog. This happens when the oil in the cart warms up enough to find its way into the mouth piece. We would suggest holding it in your hand for a few minutes so that the oil thins out and then try to remove the clog by pulling hard on it. Once the clog has been removed it will allow for air to pass through and the heating element will start working again. 

  • Clogs can also occur when the user is drawing to hard on the cartridge. 
     

  • Although these cartridges are supposed to come "pre-charged" sometimes you need to give them a charge to get them going. You can confirm that your cart has a charge by pulling on it and seeing if the light on the bottom is lit. If not, then you will need to charge your cart. 

Cartridge Care Tips

  • Do not leave your disposable cartridge in a warm place - this may cause the cart to get too hot and leak down into the battery. It also may cause a clog.
     

  • Do not leave your disposable cartridge in a cold place - this will kill the battery life on your cartridge.
     

  • The battery is charging when the light comes on - try a different type of charger if you are not seeing the light. Typically that will fix the issue.
     

  • Do not charge for more than 2 hours - this will burn out the battery. 

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